1. Who we are
The data controller is [BUSINESS / LEGAL ENTITY NAME], trading as Seasons Glow Aesthetics & Skin, company number [COMPANY NUMBER], registered address [REGISTERED ADDRESS]. Our clinic is at Hopetown Walk, Normanton, WF6 1QJ. You can contact us at [CONTACT EMAIL] or on 07480 464761.
2. Data we collect
When you send an enquiry or booking request we collect:
- Your name, email address and phone number
- Treatment of interest, preferred appointment dates and times
- Your preferred contact method and any message you send us
If you accept analytics cookies, we also collect anonymous usage information about how you browse the site (see our Cookie Policy).
3. Lawful basis for processing
- Contract: to arrange and provide treatments you book with us.
- Legitimate interest: to respond to your enquiries.
- Consent: for marketing communications and analytics cookies. You can withdraw consent at any time.
4. How we use and store your data
We use your details only to respond to your enquiry, arrange appointments and, if you have agreed, send you offers. General enquiry data is kept for 12 months, or until you ask us to delete it. Data is stored securely and access is limited to people who need it.
5. Third-party processors
- Hosting: [e.g. Cloudflare] hosts this website.
- CRM / webhooks: [e.g. GoHighLevel] receives and stores enquiry form submissions.
- Analytics: Microsoft Clarity, only if you accept cookies.
- Social media: links to our Facebook, Instagram and TikTok profiles take you to those platforms, which have their own privacy policies.
6. Marketing communications
We will only send marketing messages if you have opted in. Every message includes a way to unsubscribe, or you can contact us at any time to opt out. We never sell your data.
7. Your rights under UK GDPR
- Right of access to the data we hold about you
- Right to rectification of inaccurate data
- Right to erasure
- Right to restrict processing
- Right to object to processing
To exercise any of these rights, contact us at [CONTACT EMAIL]. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
